COVID-19 Information

Alert Level Orange at Halswell Health

From 3/12/21 Halswellhealth will operate at Level Orange. The following information outlines how we will be providing care at the practice. This has been in response to the requirements set out by the Ministry of Health and the advice from Royal New Zealand College of GPs.


All patients over the age of 12 are required to wear a mask in the practice. Masks are to be worn during all consultations and are to cover the nose and the mouth

You may be asked to wear a surgical mask if you are wearing an ill-fitting mask. Please do not remove your mask in the consult room unless instructed to do so. 

If a patient declines to wear a mask, then they may be asked to wait outside or to arrange a telehealth consult. 

Patients  with COVID-19 type symptoms 

Covid-19 Symptoms include Cough, Sore Throat, Fever, Shortness of Breath and Loss of Taste and/or Smell.

We will continue to run our Red Stream service at Ensign Street.

This service is by appointment only following phone triage by a GP or nurse. Please do not enter the practice with these symptoms. Please ring us first so we can arrange to see you safely. 

Patients Unvaccinated for COVID-19 (aged 12 years and over)

From 15 December or earlier in the event of Community Transmission of Covid-19 we will be changing the way we manage unvaccinated patients over the age of 12. 

These patients will be streamed orange.

Telehealth will be the preferred option for care and can be booked online or by ringing the practice. If an unvaccinated patient requires face to face care in the surgery or a child is being accompanied by an unvaccinated adult, then this will be arranged after an initial triage by phone or video with a GP or nurse. 

Orange streamed patients will be required to wait in their car or outside rather than the waiting room. All unvaccinated patients over the age of 12 are required to wear a mask if they need to be seen in the surgery. This applies to all appointments eg. Nurse/GP/blood test etc. 

Covid-19 Swabbing 

Covid-19 Swabbing is available at Ensign Street daily by appointment. 

Please note we are currently unable to arrange private swabbing for the following: 

  • Your employer is requiring a negative test to return to/start work
  • You are required to present a negative test prior to an elective procedure at a privately run hospital.
  • Travel requiring evidence of a pre-departure test. For a list of testing locations providing this service, go to the Healthpoint website, under ‘COVID-19 Testing’, select service type, ‘Testing for Travel’. 

Covid-19 Vaccination

We continue to vaccinate at Longhurst Tuesday-Friday. We have spare capacity in our clinics so please make an appointment via 

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