What it is:
MyIndici is a secure patient portal available at Halswellhealth. It allows patients access to their health information and limited interaction with their General Practice team.
What it isn’t:
The portal does not replace seeing your GP or nurse in person.
Increasingly we are asked to chase up and manage results from other providers. Due to the time this takes there will be a charge for this service depending on the work involved.
How it works:
It can aid patients and the practice in delivering and receiving good care. The portal is not suitable for urgent or ‘same day’ health matters.
If you are not going to check messages from Halswellhealth or log in to check your results then we ask you do not register with the patient portal. For patients that are registered with the portal this is the main method of communication we use as a practice to exchange information. If you are currently registered and have no intention of using the portal then we can deregister your account to avoid sending information that will not be checked.
What is available on the portal:
Make appointments online
If your matter is urgent and no appointments are available online, please phone the practice as urgent appointments are available every day via our triage nurse/GP.
Order your repeat prescription
Your GP may have allowed a longer repeat prescribing interval for some routine medications. The system will not allow prescriptions to be ordered after 6 months without seeing the GP so in this instance please either ring the practice or send a message to your GP with the medication requested and the pharmacy of your choice for pick up.
Secure messaging to your General Practice team
Charges for using the patient portal
View test results and other information
Results that are ordered by the hospital or specialists will not necessarily come to your portal. Please contact your specialist team for these results. The specialist ordering the test is responsible for follow up and management of those results.
See a list of your medical conditions, your immunisations, and health reminders
Access up to date information via resources section
To register or login to MyIndici go here